What Drivers are Saying
Emily Bartmess
Hands down the best auto repair shop I’ve ever been to! From the moment I dropped off my vehicle, the staff was professional, honest, and incredibly helpful. They kept me updated every step of the way and explained the repairs clearly without any confusing jargon or surprise charges. The work was done quickly, and the quality was top-notch—my car drives better than it has in years! It’s so refreshing to find a repair shop that truly values integrity and customer service. If you’re looking...
Jason Turcyn
They live up to their name, in that they are Honest! But considering they are a one-off chain of repair shops, nestled between dealerships in Tyler, their prices are equal or higher than any dealership around them. If you are stuck paying for repairs out of pocket, this place is not affordable at all. And there are plenty of other one-off shops that perform quality service with reliable replacement parts for a lot less than what they charge. Their salesmanship is good, as they try to sell...
Ron Redden
Needed AC work and processed through my service plan. They took care of both along with fixing a pinion seal and oil pan gasket they found while doing initial review. They provided shuttle service and great customer service. Kept me updated along the way. Everyone was very personable, especially Sarah and Ralph.
Nancy Proffit-Young
Couldn't have asked for a better experience. They kept me informed every step of the way, and they hassled with the warranty company. So glad I didn't have to do that! As a side note, I loved their place. The restroom was the nicest I've ever seen, and the décor in the waiting room was super cool! Everyone that works there is just so friendly and professional.
The Honest1 Difference
Free Shuttle Service
Comfy Guest Lounge and WiFi
After Hours Car Drop-off & Pickup
36/36 Roadworthy Warranty®
Locally Owned & Operated