The team at honest1 is a group of absolute rockstars. From providing world class customer service. A complete digital vehicle inspection, that removes all of the hesitation in making decisions about my vehicles health. Then they take this tremendous customer service and multiply it by having a plethora of snacks for customers. A comfortable waiting area for short repairs. They even offer a local shuttle service so you can focus on your busy day while they handle getting your ride back on the...

I called Honest 1 Auto Care, and Roberto, a very kind polite gentleman, answered the phone. I asked if they have any availability to bring my mother in law's car right away. He gladly told me yes, no problem. I got there, I was in a rush for an appointment I had. I had to leave my mother in law an 82-year-old lady, I was very worried since she was not familiar with the area. Roberto was so nice to let me know that they would take care of her and not to worry about her. Honest-1 Auto Care...

I cannot thank this place enough for their outstanding service with my car. I went in for an oil change and “check engine” diagnosis; there were more issues than expected, but Roberto took the time to explain everything to me. They also send both videos of the issues from your car along with a detailed explanation on what’s needed and why. I’ve never had an auto shop do that. The fact that it’s also clean, kid friendly, and offer shuttle service is a plus too. Thank you to everyone at this...

I can’t say enough great things about the team at Honest1 Automotive Repair in South Elgin—especially Ramon and Jake! From start to finish, they provided top-notch service, honest advice, and a level of professionalism that’s hard to find these days. Ramon was incredibly thorough in explaining what was going on with my vehicle, taking the time to walk me through the issues and answer all my questions without any pressure. Jake made sure everything ran smoothly and that the repairs were done...