The team at honest1 is a group of absolute rockstars. From providing world class customer service. A complete digital vehicle inspection, that removes all of the hesitation in making decisions about my vehicles health. Then they take this tremendous customer service and multiply it by having a plethora of snacks for customers. A comfortable waiting area for short repairs. They even offer a local shuttle service so you can focus on your busy day while they handle getting your ride back on the...

I can’t say enough great things about the team at Honest1 Automotive Repair in South Elgin—especially Ramon and Jake! From start to finish, they provided top-notch service, honest advice, and a level of professionalism that’s hard to find these days. Ramon was incredibly thorough in explaining what was going on with my vehicle, taking the time to walk me through the issues and answer all my questions without any pressure. Jake made sure everything ran smoothly and that the repairs were done...

Jake and Ramon at Honest1 Automotive Repair in South Elgin are, without a doubt, the dream team. It’s rare to walk into an auto shop and feel completely at ease, respected, and genuinely cared for—but that’s exactly what you get with these two. They’ve redefined what top-tier automotive service should look like. Jake is the kind of person you trust instantly. He’s calm, professional, and incredibly knowledgeable. He took the time to explain everything with clarity and honesty, never once...

Jake at Honest1 Automotive Repair in South Elgin is an absolute gem. In a world where auto repair can often feel overwhelming or uncertain, Jake is a breath of fresh air—genuine, knowledgeable, and incredibly trustworthy. From our very first conversation, he made it clear that I wasn’t just another ticket number. He took the time to listen, explain everything in detail, and make sure I felt confident every step of the way. His ability to break down complex issues into easy-to-understand...

Jake at Honest1 Automotive Repair in South Elgin is an absolute standout. It’s not often you come across someone in the auto repair world who is not only incredibly knowledgeable and skilled, but also genuinely cares about the customer experience. Jake is that rare combination. From the moment I spoke with him, I felt like I was in good hands. He took the time to clearly explain what was going on with my vehicle in a way that was easy to understand, without ever being pushy or salesy. He’s...