What Drivers are Saying
Aaron Bilger
Good experiences with Honest-1 on my 2019 Chevy Cruze - initial inspection and brake work, then diagnosing a major transmission issue. Shop gained my trust with details like checking around for used transmission instead of just new, and being unusually frank about which services could/should be deferred vs higher priority. Substantial surprise on the positive side was after I realized they charged me a blanket 8% 'shop fee'. Owner himself quickly and courteously refunded this himself when I...
Rajesh Gupta
I had an excellent experience with this car service company. They were highly responsive, technically competent, and very transparent throughout the entire process. They clearly explained the work required, provided straightforward recommendations, and kept me informed along the way. I particularly appreciated their professionalism and honest approach—there was no pressure to undertake unnecessary work. It is refreshing to find a service provider that combines strong technical expertise with...
Genevieve Ruppenthal
As usual, my experience with Honest-1 (Roswell) was exceptional, from the moment I walked in the door. The staff greeted me by name, listened to my issue, and easily explained the potential resolutions. Diagnostics were quick and quote provided. While I thought I was looking at an extensive 3-day, $2,500 repair, my car was diagnosed, parts ordered, repair done quicker than expected, and significantly less expensive. So pleased with the overall outcome. Communication was provided every...
Steven Chrimes
I really enjoy working with Conrad and their team to quickly get my car back on the road. It is a nice perk that they are willing to drive me home. Never fun having to spend unexpected car repair bills, but it makes it easier knowing you're in capable hands.
Victoria Harris
I absolutely love this place. Jordan is very nice and goes out of his way to help you in any way he possible can. I had my car repaired here and he noticed one of my tires was bald. I happened to have a spare in the back of my car and he put the new one on for me and even tired to help fix my broken window. All had nothing to do with the actual repair of my car. Love this place!!!