What Drivers are Saying
Melissa Vaughn
Amazing, efficient and high quality work. I always had a “guy” back home in PA but these are “my guys and gals” now!!!!! I can completely trust that my Maserati will be well taken care of here. Honest 1 Auto is just that #1!!! 😃😃😃
Caitlin Eargood
I had excellent service on my oil change! It was easy to call and get information, schedule online, and drop off/pick up. Their reports are detailed and easy to follow. We were impressed and very happy with their service!
Alicia Taylor
i found myself stranded and needing a tire repair after a faulty fix from another company. i had a GREAT experience at honest 1 in new hope! they fixed everything quickly and i felt very safe driving after. would recommend to anyone!
Dominick Everett
My wheel bearing was giving out, and these guys were super reasonable. They walked me through the pricing and didn’t try to force me to buy anything additional than what I came in for. Fast service too. Couldn’t recommend them more!
Octavia Robinson
I've used them for multiple jobs and have been pleased every time. No one wants to pay and deal with car repairs. But it happens. The customer service and work has been great every time.
john mckay
Stopped by for an inspection. Lady at desk was very friendly and efficient. Completed within 20 min. Fair price. Recommended by my daughter. Will definately bring my car here for future service.
Di Nest
Devan and Rueben were clear and concise with what I needed done after my botched car work at another place in Allen. They happen to get the part while I was waiting so were able to finish it same day. It was priced accordingly, I didn't have to wait 3 weeks like dealerships like to hold your car hostage for. The convenience was worth the price and customer service was wonderful.
Kayla Erlandsen
My tire was going flat on my way home from work after running over something on HWY 10. This was the closest tire location I could find. I stopped in close to 4 (they close at 5), they were able to get my tire fixed before they closed, which was so amazing considering I dropped in unplanned. Friendly staff and great service. Thanks so much!
Bart Castle
Excellent communication. Prompt service. Reasonably priced. Repairs based on vehicle need rather than pressure on a Service Advisor’s sales quota. Will use Honest 1 in the future.
Car repairs 101
Regular maintenance and a keen eye are the best ways to keep your ride Roadworthy®. However, knowing the signs and symptoms of common vehicle repairs can help you get ahead of expensive issues.
Look for leaks
- Yellowish-green, pastel blue, or fluorescent orange: Points to an overheating engine or a leaky cooling system.
- Dark brown or black: Could be an oil leak from a bad seal or gasket.
- Red: Might mean a transmission or power steering fluid leak.
- Clear: Likely condensation from your A/C and nothing to stress over.
Listen for trouble
- Squeal: Could be a loose or worn belt or brake system issue.
- Click: Probably the hardest to pin down; can mean a stuck valve lifter, low engine oil, brake issues, an axle issue, or something in your tire.
- Screech: May be a problem with your brake, wheel bearing, or drivetrain.
- Rumble: Often indicates worn drive-line components.
- Ping: Usually the result of using lower octane gas than recommended.
- Heavy Knocking: Might be a worn crankshaft or connecting rod bearings.
- Clunk: Possibly a loose shock absorber, suspension component, exhaust pipe, or motor mount.
Focus on the ride
- Trouble steering: Likely misaligned wheels or worn steering components.
- Pulling in one direction: The tendency to steer left or right could be due to under-inflated tires, a misaligned front end, or failed brake components.
- Rough ride and handling: Worn shock absorbers, suspension components, or improper tire inflation can affect cornering. A vehicle that bounces twice or more when pushed down hard at each wheel might need new shocks.
The Honest1 Difference
Free Shuttle Service
Comfy Guest Lounge and WiFi
After Hours Car Drop-off & Pickup
36/36 Roadworthy Warranty®
Locally Owned & Operated