From the 1st call to them which was about 2;45, I was told it bring it right over. Check-in was a breeze. Waiting area was not your typical auto shop waiting area. Though I did not wait was greeted with hello , in and out less the 5 minutes.Did I mention nice refreshments if you needed it . Driver was waiting to bring to relatives home. I was so nervous cause ac went out completely. I live in Mississippi. Just within hour half call said what wrong. We agree to terms to fix it. Never...

Great Experience! First time there, called on a Saturday and got a same day oil change appointment. JW was incredibly polite and knowledgeable. Great communication thru text - no calling and waiting on hold for hours trying to get updates like most auto shops. All charges were texted and available thru a link for me to see and approve prior to any work being done. Quick overall inspection and report were also completed and available thru a texted link. The office was incredibly clean and...

This was my first time using Honest-1 and they will be my first choice for auto maintenance and repairs. After only ever having service done at dealerships, I was in need of a second opinion without any hassles. The folks at Honest-1 are attentive and they really listened to my concerns. They were very communicative throughout the whole process of setting the appointment, checking over my vehicle, recommending service, and notifying me as soon as my car was ready. They provided me with my...

I think I found my permanent repair shop for my car today. Christine was welcoming and friendly and listened to my problems with my car. I don't remember the name of the person that was in charge of making sure that my car was in good hands but he was also very friendly and most helpful. They solved my main problem and gave me an oil change...not only are the people very friendly and helpful and competent but the waiting room and the bathroom, alone, are worth trying out the shop... they...