I wish I could give 10 stars. First of all, the moment Kurt answered my call for service when my Buick Enclave broke down, I knew I called the right place. Kurt's calming voice and demeanor was soothing in a hectic, chaotic and scary moment. He assured me he had a tow coming, he understood what the problem was and how things would work, and when. After I left my car and took taxi home, I got a call from Kurt assuring me my car was in their hands and safe. They then opened a text thread...

I went in for an oil change ge and was informed ed that not only did I need cabin and engine filters, but my rear brake pads and rotors were dangerously thin. They were unable to repair them that day, we were able to schedule an early morning appointment for 2 days later (I was unavailable the next day, they would have been able to fit me in). While my car was being serviced, they drove me home, and then after calling me that my car was done (sooner than expected), they picked me up and...

I brought my car to Honest1 Eagan East for 2 reasons - first, my parents live less than 5 miles from that location (where my vehicle stopped working) and because I knew they provided loaner cars while yours is being serviced. I stayed for so much more than that. I got the worst news you could possibly imagine when it comes to your vehicle - I had irreparable damage to the engine and it needed to be completely rebuilt. Dominik walked me through each step with open communication, what the...

Honest 1 Auto care is the best car repair shop I have been to and unfortunately I’ve been to a ton of them. What separates them from the others is the detailed inspection report they send you that stays up to date as repairs get completed. They also drive you / send a Lyft or uber to get you a ride back to the shop or work if you’re in the area. Customer service is fantastic particularly from Dominik he always does a great job keeping me in the loop. Prices are reasonable they do not try to...